Questions, answered properly.

There is no upper limit in the product. You can schedule a letter for next Tuesday or for 2050. Be aware that the further out you go, the more likely your recipient's email address has changed — so it is worth revisiting long-dated letters occasionally.

Yes. Until the moment it is delivered you can edit it, change the date, change recipients, pause it or delete it. After delivery it cannot be recalled, in exactly the way an email cannot.

Yes. How many depends on your plan — five on Free, up to two hundred on Annual. Each recipient gets their own private link.

Yes, recurring delivery on a date such as a birthday or anniversary is supported. Conditional and multi-stage releases are part of advanced scheduling, which is on the paid plans.

Images, voice notes, video and documents such as PDFs, alongside the letter itself. Attachments are stored privately, encrypted, and are only ever reachable through a short-lived link issued to your recipient — never by a public URL.

An email saying a letter is waiting for them from you, with a private link to read it. They do not need an account, and they do not need to install anything. The notification never includes the letter's text.

Every letter has a delivery trail — queued, sent, opened or failed — visible to you. If a delivery fails, it is retried and you are told, so a bad address never silently swallows a letter.

We authenticate our email with SPF, DKIM and DMARC, which is what keeps us out of spam folders in the ordinary case. For an important letter, it is worth telling your recipient in advance to expect it.

Yes, and many people do — a note to open in ten years is one of the most common first letters written here.

Technically yes, and we will not pretend otherwise. To email a letter on your behalf our servers must be able to read it, so MyWishLetter is not end-to-end encrypted. We restrict that access to the smallest possible set of systems, log privileged actions, and never read letter content for support. The full account is on the security page.

In Amazon Web Services' Mumbai region, in India. It is encrypted at rest and in transit.

No. Your letters are not sent to any model, any analytics service, or any third-party tool.

People you nominate who can confirm a condition you have defined — for example, that something has happened to you — so that a conditional letter can be released. They cannot read your letters, cannot see who your recipients are, and cannot change anything. A missed reminder on its own never releases a letter.

Yes, and it is a real one: unlimited drafts, scheduled and recurring delivery, up to five recipients per letter, and full delivery confirmation. See pricing.

They are still delivered, and you keep full access to read, export and delete everything. A paid plan buys capacity and advanced scheduling — never custody of your own words.

Prepaid credit for one-off extras. They are a wallet, not a game: no chance element, no streaks, nothing expires, and every credit and debit is itemised in your wallet history.

Email support within seven days of a charge and we will refund an unused subscription period. We would rather return your money than have you resent a product that is meant to be reassuring.

It is the right question to ask of anyone holding a letter for 2038, and we will not answer it with a slogan. We have no escrow arrangement or third-party trustee today. What we commit to is this: if we ever wind down, we will email every user with undelivered letters well in advance, and we will provide a full export of your content so nothing is lost by our silence. Until we can offer something stronger, keep your own copy of anything irreplaceable.

No. A MyWishLetter delivery is a message. It transfers nothing, appoints nobody, and does not replace a will. Please see a lawyer for anything that must hold up legally, and use us for the things a will has no room for.

From your settings, at any time, without asking us and without charge. Deleting your account removes your letters, recipients and delivery history.

Email support@mywishletter.com. A person reads it.