Letter support

Report a letter

If a letter you received through MyWishLetter is not right, tell us. A person reads every one of these.

What happens next

A person at MyWishLetter reads what you send. We do not use an automated filter to decide it.
Every letter has an ID and belongs to a MyWishLetter account, including letters sent without a name on them. We can always find the account behind a letter.
We will reply if you leave an email address, and we will not tell the sender who reported them.

MyWishLetter does not disclose a sender's identity to the recipient except where required by applicable law, valid legal process, or where necessary to address serious misuse, safety, fraud, harassment, or violations of our Terms.

Letter IDSix letters and numbers, at the bottom of the letter and in the email that brought it. It looks like MWL-7F29K4.

What is this about?

HarassmentRepeated or unwanted messages, or something meant to upset someone.Threatening contentAnything that threatens harm to a person.Inappropriate contentContent you should not have been sent.Suspected misuseImpersonation, a scam, or someone using this to get around being blocked.Privacy concernsPrivate information about you, shared without your agreement.Something elseAnything else that does not belong on MyWishLetter.

What happened?In your own words. You do not need to paste the letter — we can find it from the ID above.

Something that shows what happenedA screenshot, a photo of the letter, a PDF, a voice note or a screen recording. One file, up to 10 MB. It goes straight to the person who reads this and is not shown to anybody else.I do not have a file to attach. Send the report without one — we will still read it, and we will ask if we need anything else.

Your email (optional)Only so we can reply. Leave it blank if you would rather not give one — we will still read this.

If someone is in immediate danger, please contact your local emergency services first. You can also write to support@mywishletter.com, or read our terms.